Privacy Policy
Last updated: July 13, 2025
1. Introduction
This Privacy Policy explains how Qwesi collects, uses, shares and protects personal information when you use our services.
2. Information We Collect
We collect information you provide directly (account details, messages, payment info), information collected automatically (usage data, device and browser information, IP address), and information from third parties (payment processors, social logins, or partners).
3. How We Use Information
We use information to deliver services, process transactions, communicate with you, provide customer support, prevent fraud, and improve and personalize our offerings.
4. Legal Basis for Processing
Where applicable, our legal basis for processing personal data includes performance of a contract, consent, compliance with legal obligations, and our legitimate interests (such as improving services and ensuring security).
5. Cookies and Tracking
We and our partners use cookies and similar technologies to provide and improve the Services, and to analyze usage. You can control cookies through your browser settings and opt-outs where available.
6. Sharing and Disclosure
We may share information with service providers (payment processors, hosting, analytics), business partners, and as required by law. We do not sell personal data.
7. Data Transfers
Data may be processed in countries other than your own. We will take reasonable steps to ensure appropriate safeguards are in place when transferring data internationally.
8. Data Retention
We retain personal data for as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. Retention periods vary by data type and purpose.
9. Security
We implement administrative, technical, and physical safeguards designed to protect personal information, but no system is completely secure. If a data incident occurs, we will follow applicable notification requirements.
10. Your Rights
Depending on your jurisdiction, you may have rights such as access, correction, deletion, objection, and data portability. To exercise these rights, contact info@qwesi.org.
11. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn we've collected such data, we will take steps to delete it.
12. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We will post the updated policy and update the effective date.
13. Contact
For privacy inquiries or to exercise your rights: info@qwesi.org