Introduction
At Qwesi ("we", "our", or "us"), accessible at www.qwesi.org, we prioritize your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our services— including our website, WhatsApp assistant, and call-based platforms.
Information We Collect
Personal Information
Full name, phone number, email address, location, and CV details.
WhatsApp Data
Messages, voice notes, media, and other inputs sent to our WhatsApp bot.
Call Data
Phone number, call duration, and conversation summaries for support.
Technical Information
Device type, IP address, browser type, and usage activity.
Subscription Data
Payment status and transaction history (handled securely).
How We Use Your Data
To match you with job opportunities based on your skills and preferences.
To send automated job alerts, investor leads, or career advice via WhatsApp or email.
To enable voice/chat interactions with our AI Coach or Recruiter over WhatsApp and calls.
To improve platform performance and enhance user experience using aggregated analytics.
To verify identity for subscription and access to premium services.
WhatsApp and Call Data Usage
When you interact with Qwesi via WhatsApp, your messages, audio files, and contact information are securely processed through Meta's WhatsApp Business API and used only to support your job or recruitment journey.
Phone calls to Qwesi may be logged for support or verification. We do not record conversations unless explicitly stated and agreed to by the user for quality improvement or documentation purposes.
Sharing of Information
We may share information with:
Third-Party Services
We integrate with external APIs including but not limited to OpenAI, WhatsApp Business API, and Stripe. Each of these platforms has its own privacy policies. By using Qwesi, you also agree to their terms where applicable.
Data Retention
We retain your personal data for as long as needed to provide our services, fulfill legal obligations, resolve disputes, or enforce our agreements. You can request deletion of your data at any time by contacting info@qwesi.org.
Children's Privacy
Qwesi is designed to be accessible and beneficial to users of all ages, including children. We are committed to protecting the privacy of minors and comply with applicable laws such as the Children's Online Privacy Protection Act (COPPA).
Your Rights
Access
Right to access the personal data we hold about you.
Correction
Right to request correction or deletion of your data.
Withdraw Consent
Right to withdraw consent at any time (e.g., unsubscribe).
Portability
Right to receive your data in a usable format upon request.
Security
We implement strong technical and organizational safeguards to protect your information from loss, misuse, or unauthorized access. These include secure data encryption, access control, and regular audits.
Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website. Significant changes will be communicated via email or WhatsApp.
Contact Us
Get in Touch
Questions about this Privacy Policy or your personal data?